FAQ

Do you customise garments?

We do not create completely new designs, however, customisations in our existing designs are welcome, to a limited extent. The kind of customisations that we will be happy to facilitate at no extra cost include:

-Changes to the length of design, sleeve or neckline

-Adding or removing sleeves

We want all our clients to feel beautiful and comfortable in our clothes and as long as the crux of our designs stays the same, we are happy to incorporate a few changes based on your personal requirements.

What if I need to change or cancel my order?

Once an order is placed, we’re unable to cancel it as our manufacturing process has already started. Our orders are processed immediately so once an order is confirmed we are unable to cancel it. Always ensure your shipping address is correct. Any order with an invalid address will be automatically returned and cause a delay in delivery time. If you have entered an incorrect delivery address, please contact us.

Where do you ship? Is there a shipping fee?

We ship all over India. There is a standard 150/- shipping fee on all orders.

When will I receive my order?

Once the order is placed, it will take 7-14 days to reach you. Since every piece is exclusively made by hand and to order, we do not offer express delivery. However, if you need your order urgently, please reach out to us and let us know, we will try our best to make it happen. Though we are trying to reduce shipping time by increasing manpower, we will never compromise our handmade quality to stock products for a quicker delivery.